Service / Shipping Policy
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Shipping Policy
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of
customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
• Processing Time:
1-2 business days (Monday to Friday 10am to 4pm Eastern Standard Time). We do not process on the weekends or
holidays. Processing times are NOT included in the delivery time. Please plan accordingly.
• Shipping Time:
To USA: 2-5 Working Days by USPS (Ship from warehouse in New Jersey,If
no stock,we'll ship out from China)
To Canada: 4-7 Working Days by DHL/Fedex ( Ship From China)
To UK,France,Germany: 3-7 Working Days by La Poste/GLS ( Ship from
warehouse in Fance, If no stock,we'll ship out from China)
To South Africa: 7-10 working days by TNT/Aramex( Ship From China)
• Shipping Fee:UK.CA.DE.US free, the others $10-$20.
Attention: Although we try to get your hair to you as fast as possible,
please don’t order hair less than 48 hours before you need it ! It's always best to give yourself at least a 2 week
cushion before you need it to avoid any unforeseen circumstances that may delay delivery.
Please Noticed:
We don't process orders on Sunday.( Shipping companies all close on Sunday. Please choose the right shipping method
with concern after Friday.)
Processing & shipping times may be extended during sales & holidays.
Discounts cannot be applied or changed after you've made your purchase.
Multiple discounts cannot be applied to orders.
Orders will only be remained for 5 working days after submit when Phone
number missing or Incomplete address. Longer than that,
order will be cancled and money will be returned accordingly. So pls make sure that you leave correct shipping address and Contact number when placing order.
Note: Affected by Covid-19, there will be some delay
on the delivery.